PR-010-2016
Second EOW in Al Khobar for 2016 Conducted
(Riyadh, 31 January 2016) – The Philippine Embassy in Riyadh successfully held its 3rd consular outreach mission or “Embassy on Wheels” (EOW) at the Al Majd International School in Al Khobar, Eastern Region on 29-30 January 2016.
The Embassy Consular Team was composed of First Secretary and Consul Mary Jennifer Dingal (Team Leader), Mr. Arturo Arpia, Ms. Francia Ybanez, Mr. Emmanuel Galvez and Mr. Noly Dulay. They were ably assisted by Filipino community volunteers from the Eastern Region.
The Team was able to process 451 e-Passport applications, 8 passport extensions, 16 lost passport applications, 28 Reports of Birth, 307 notarials, 4 authentications and 12 Travel Documents. The Team was also able to release 1,306 new e-Passports.
Philippine Embassy personnel and volunteers at work
As part of the Embassy’s program to improve customer service, the Team conducted a client feedback survey to 400 clients, of which 253 or 63.25% responded as follows:
Table 1. CLIENT FEEDBACK ON EOW AL KHOBAR, 29-30 January 2016
The next consular outreach mission will be on 6 February 2016 at the 2nd Industrial City in Riyadh.
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