Press Release
PR-019-2016
Philippine Embassy Outreach Extends 190
Consular Services in Hafar Al Batin
Passport renewal applicants during the EOW
(Riyadh, 15 February 2016) – The Philippine Embassy in Riyadh successfully held its 5th consular outreach mission or “Embassy on Wheels” (EOW) in 2016 at the Ramada Hotel in Hafar Al Batin, North Eastern Region on 12-13 February 2016.
The Embassy Consular Team was composed of First Secretary and Consul Mary Jennifer D. Dingal (Team Leader), Mr. Esmayaten M. Macapundag, Ms. Lilian M. Adiong, Ms. Francia R. Ybanez, Mr. Arturo Arpia, Mr. Noly C. Dulay and Ms. Margarita P. Manigo. They were ably assisted by Filipino community volunteers from the Hafar Al Batin.
The Team was able to process 163 e-Passport applications, 7 passport extensions, 2 Reports of Birth, 2 Reports of Marriage and 12 notarials. The Team was also able to release 4 new e-Passports.
Table 1. Consular Services Rendered by Percentage
EOW Hafar Al Batin, 12-13 February 2016
As part of the Embassy’s program to improve customer service, the Team conducted a client feedback survey to 150 clients, of which 134 or 89.33% responded as follows:
Table 2. Client Feedback Report
EOW Hafar Al Batin, 12-13 February 2016
The next consular outreach mission will be on 19-20 February 2016 in Buraydah.
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