Press Release
PR-027-2015

Philippine Embassy Outreach Extends
2,121 Consular Services in Al Khobar

Passport renewal applicants during the EOW

(Riyadh, 28 February 2016) – The Philippine Embassy in Riyadh successfully held its 7th consular outreach mission or “Embassy on Wheels” (EOW) in 2015 at the Al Majd International School in Al Khobar, Eastern Region on 26-27 February 2016.

The Embassy Consular Team was composed of First Secretary and Consul Mary Jennifer D. Dingal (Team Leader), Ms. Rosemarie M. Justiniano, Mr. Arturo L. Arpia, Mr. Edison Y. Ipac and Ms. Margarita P. Manigo. They were ably assisted by Filipino community volunteers from the Eastern Region.

The Team was able to process 603 e-Passport applications, 42 passport extensions, 5 lost passport applications, 36 Reports of Birth, 402 notarials, 18 Travel Documents and 1 R.A. 9048 application/petition. The Team was also able to release 1,022 new e-Passports.

EOW encoders at work

Filcom volunteers assisting EOW clients

Table 1. Consular Services Rendered by Percentage
EOW Al Khobar, 26-27 February 2016

As part of the Embassy’s program to improve customer service, the Team conducted a client feedback survey to 500 clients, of which 203 or 40.6% responded as follows:

Table 2. Client Feedback Report
EOW Al Khobar 26-27 February 2016

The next consular outreach mission will be on 4-5 March 2016 in Hail.

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