Press Release
PR-152-2017

Philippine Embassy Outreach Extends
567 Consular Services in Hail

Passport renewal applicants during the EOW

(Riyadh, 11 December 2017) – The Philippine Embassy in Riyadh successfully held its 29th consular outreach mission or “Embassy on Wheels” (EOW) in 2017 at the Golden Tulip Hotel in Hail on 08-09 December 2017.

The Embassy Consular Team was composed of Consul Mary Jennifer D. Dingal, (Team Leader), Mr. Abdurraheym S.Y. Macud, Ms. Maria Cristina R. Salvacion, Ms. Francia R. Ybañez, Ms. Margarita P. Manigo, Mr. Ramil E. Arana, Mr. Ghazzali Bien L. Gandarosa and Mr. Acas M. Bayabao, Jr. They were ably assisted by the Filipino community volunteers in the Hail.

The Team was able to process 263 e-Passport applications, 8 Extension of Passport Validity, 7 Report of Birth, 1 Report of Marriage, 4 Travel Document, and 71 Notarial Services. The Team was also able to release 213 new e-Passports.

Table 1. Consular Services Rendered by Percentage
EOW Hail, 08-09 December 2017

As part of the Embassy’s program to improve customer service, the Team conducted a client feedback survey to 263 clients, of which 165 or 62.74% responded as follows:

Table 2. Client Feedback Report
EOW Hail, 08-09 December 2017

The next consular outreach mission will be on 11-14 December 2017 at the Double Tree Hotel in Dhahran.

(END)