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PR-007-2016

 

Philippine Embassy Extends
183,484 Consular Services in 2015

(Riyadh, 31 January 2016) – The Philippine Embassy in Riyadh. Kingdom of Saudi Arabia is pleased to inform the Filipino community that it was able to extend a total of 183,484 consular services from January to December 2015:

Passport Services

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In 2015, a total of 64,025 were processed by the Embassy; of which, 61,681 were applications for passport renewal, 1,546 were applications for a new passport and 798 were applications for replacement of lost passport.

The Embassy also processed 5,793 passport validity extensions and 123 Travel Documents.

Consular Mobile Services or Embassy on Wheels (EOW)

 

As part of the Embassy’s continuing commitment to serve the Filipinos within its jurisdiction, a total of forty-two (42) Consular Mobile Services missions were conducted in nine (9) cities and municipalities in the Eastern Region, namely, Al Khobar/Dammam, Riyadh Industrial City, Buraidah, Hail, Al Jouf, Al Khafji, Hafar Al Batin, Wadi Dawaser and Jubail.

During the conduct of consular mobile services for 2015, the Embassy rendered a total of 13,433 services. It was able to process 388 new passport applications; 14,180 passport renewals; 109 lost passport applications; 867 passport extensions and 22 Travel Documents. It also processed 388 Reports of Birth; 4,332 notarials and 20 authentications. It was also able to release a total of 13,433 passports.

Visa Services

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A total of 3,455 visas were issued by the Embassy in 2015; of which, 3,376 were Temporary Visit Visas (9A) and 79 were Diplomatic Visas (9E).

The Embassy likewise implemented the Machine Readable Visa (MRV) in July 2015.

 

Civil Registry Services

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The Embassy processed 2,623 civil registry documents in 2015.

The Embassy received 618 Reports of Marriage, 503 of which were solemnized in the Embassy, while the 115 were solemnized outside the Embassy. It also received 1,548 Reports of Birth; 425 Reports of Death; 1 Report of Fetal Death; 26 Petitions for Correction of Clerical Error under R.A. 9048; and, 5 applications for Citizenship Retention and Reacquisition under R.A. 9225.

Authentication and Notarial Services

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In 2015, the Embassy provided a total of 34,919 authentication and notarial services.

The Embassy provided 810 authentication services and 34,109 notarial services, as follows: 23,423 affidavits and SPAs; 255 other affidavits/SPAs (Gratis, Labor-Related); 9,870 labor-related documents (SPAs/Contracts)/Seen and Noted; and, 561 clearances (Police/NBI/Fingerprinting)/Seen and Noted.

Table 1: Consular Services Rendered for 2015 by Percentage

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As part of the Embassy’s program to improve customer service, it has conducted a client feedback survey to 51,326 clients, of which 26,544 or 51.72% responded as follows:

Table 2: Client Feedback, January to December 2015

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